Terms of Service

These terms and conditions ("Terms") govern your use of the Warren Homecare website at warrenhomecare.co.uk ("the Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

The Website is operated by Warren Homecare Ltd, a company registered in England and Wales (company number 13523548), with its registered office at 1 Wallis Court, James Carter Road, Mildenhall, Bury St Edmunds, Suffolk, IP28 7DD.

The Website is provided for informational purposes — to tell you about Warren Homecare's domiciliary care services, allow you to make enquiries, and provide general guidance about home care. The content on this Website does not constitute medical advice, professional care advice, or a recommendation for any specific course of action.

You may use the Website for lawful purposes only. You must not use the Website in any way that breaches any applicable law or regulation, or that is fraudulent or harmful.

When you submit an enquiry through our Website, your information is sent to us by email. Submitting an enquiry does not create a contractual relationship or an obligation on either party. We will use the information you provide to respond to your enquiry and, if appropriate, to discuss how our services may meet your needs.

For details on how we handle your personal data, please see our Privacy Policy.

The provision of care services by Warren Homecare is governed by a separate care agreement between Warren Homecare and the service user (or their representative). That agreement sets out the specific terms of care, including the care plan, fees, payment terms, notice periods and cancellation rights.

Nothing on this Website constitutes an offer to provide care services. All care arrangements are subject to a satisfactory home assessment and the availability of appropriate carers.

All content on this Website — including text, images, logos, graphics and design — is the property of Warren Homecare Ltd or its licensors and is protected by copyright and other intellectual property laws.

You may view, download and print pages from the Website for your personal, non-commercial use. You may not reproduce, distribute, modify or republish any content from this Website without our prior written consent.

We make reasonable efforts to ensure that the information on this Website is accurate and up to date. However, we do not guarantee the completeness, accuracy or reliability of any content. Service details, availability and pricing may change without notice.

For the most current information about our services, please contact us directly.

This Website may contain links to third-party websites, including the Care Quality Commission (CQC), Google Maps, and social media platforms. These links are provided for convenience and information only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

To the fullest extent permitted by law, Warren Homecare Ltd excludes all liability for any loss or damage arising from your use of, or inability to use, this Website. This includes but is not limited to indirect or consequential loss, loss of data, or loss of profit.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Our Website uses cookies. For full details on what cookies we use and how to manage them, please see our Cookie Policy.

We may revise these Terms at any time by updating this page. You are expected to check this page periodically to take notice of any changes, as they are binding on you. The date at the top of this page indicates when these Terms were last updated.

These Terms are governed by the laws of England and Wales. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms, please contact us:

• Email: hello@warrenhomecare.co.uk
• Phone: 01638 505762
• Post: Warren Homecare Ltd, Unit 1 Wallis Court, James Carter Road, Mildenhall, Suffolk, IP28 7DD